How to Check the Status of a Workers’ Comp Claim

October 4, 2024 | By Polito & Harrington LLC
How to Check the Status of a Workers’ Comp Claim

When you get hurt on the job, you can get workers' compensation benefits. These benefits can help pay for your medical care and replace some of your lost income while you recover. But getting these benefits isn't always easy. You have to file a claim and then wait to see if it's approved.

Waiting to hear back about your claim can be stressful. You might worry about how you'll support yourself and your family if your claim is denied. That’s why it’s important to know how to check on your claim's status. A Workplace Injury Attorney can provide guidance throughout this process, ensuring you understand your rights and options. Knowing where your claim stands can help you plan for the future and take action if needed.

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Ways to Check Your Claim Status

You can check on the status of your workers' comp claim in several ways. The easiest way is often to call the insurance company directly. You should have gotten a claim number when you filed your paperwork. You can use this number to ask about the status of your claim.

Another option is to check online. Many workers' comp insurance companies have websites where you can look up your claim status. You'll usually need your claim number and personal information to log in.

You can also check with your state's workers' compensation board. These boards oversee workers' comp claims and can often provide information about where your claim stands. Some states even have online systems to look up your claim status.

What Different Statuses Mean

Status of a Workers' Comp Claim

When you check on your claim, you might hear different terms used to describe its status. Here are some common ones:

"Pending" usually means the insurance company is still reviewing your claim. They might be waiting for more information or still investigating what happened.

"Accepted" means that your claim has been approved. You should start receiving benefits soon if you haven't already.

"Denied" means that the insurance company has decided not to pay benefits for your claim. If this happens, you have the right to appeal the decision.

"Under Review" might mean that there's some question about your claim that the insurance company is looking into. This can be about your medical treatment, the cause of your injury, or something else.

Understanding these terms can help you know what's happening with your claim and what to expect next.

What to Do If Your Claim Is Denied

If you check your claim status and find out it's been denied, don't panic. You have the right to appeal this decision. However, there are usually strict deadlines for filing an appeal, so you'll need to act quickly.

This is where having a workers' compensation attorney can help. A lawyer can review the reason for the denial and gather evidence to support your appeal. They can also ensure you meet all the deadlines and follow the right procedures.

Remember, just because your claim was denied doesn't mean you can't get benefits. Many denied claims are approved on appeal. However, the appeals process can be challenging to handle on your own, which is why having a workers' compensation lawyer is so valuable.

Dealing with Delays

There can be many reasons for delays in workers' comp claims. The insurance company might be waiting for certain medical records, or there might be a dispute about some aspect of your claim.

If your claim seems to be stuck, it's a good idea to reach out to the insurance company to find out why. They can tell you what's causing the delay and what needs to happen to move your claim forward.

If you're having trouble getting answers or if the delay is causing you financial hardship, it is time to talk to a workers' compensation attorney.

Keeping Track of Your Claim

While you're waiting for a decision on your claim, it's a good idea to keep detailed records of everything related to your work injury. This includes all your medical appointments, any communication with your employer or the insurance company, and how your injury affects your daily life.

Keeping good records can help if there are any disputes about your claim later on. It can also be helpful if you need to appeal a denial or negotiate for better benefits.

You should also keep track of any expenses related to your injury, like travel costs for medical appointments. You can get reimbursed for these expenses as part of your workers' comp benefits.

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Understanding Your Benefits

If your claim is approved, you'll start receiving workers' comp benefits. These usually include payment for your medical treatment and a portion of your lost income. The exact benefits you receive can depend on the laws in your state and the nature of your injury.

It's important to understand what benefits you're entitled to. This can help ensure you're getting everything you deserve. A workers' compensation lawyer can explain your benefits and help you understand if you're getting the right amount.

Remember, even after your claim is approved, you might need to check on its status from time to time. Your benefits might change as your medical condition changes or as you start to recover and return to work.

Returning to Work

At some point, your doctor might say you're ready to return to work. This can be to your regular job or lighter duties while you continue to recover. When this happens, it's important to communicate with your employer and the workers' comp insurance company.

Your return to work can affect your workers' comp benefits. If you can go back to your regular job at your full salary, your benefits might end. If you're on light duty or working fewer hours, you might still get some benefits to make up for lost income.

If you have concerns about returning to work, like if you don't feel ready or if your employer doesn't have appropriate work for you, talk to a workers' compensation lawyer. They can help protect your rights and ensure you're not pushed to return to work before you're ready.

Settling Your Claim

In some cases, you might be offered a settlement through mediation for your workers' comp claim. This is a lump sum payment that's meant to cover all your future medical expenses and damages related to your work injury.

Deciding whether to accept a settlement can be difficult. On one hand, it can give you a large sum of money upfront. On the other hand, if you accept a settlement, you usually give up your right to any future benefits for that injury.

Before you agree to any settlement, it's best to talk to a workers' compensation lawyer. They can determine if the settlement offer is fair and explain what it might mean for your future.

Contact a Workers' Compensation Lawyer

Dealing with a work injury and a workers' comp claim isn't easy. It can be a long and sometimes frustrating process. However, understanding how to check your claim status and knowing your rights can make things easier.

So, don’t try to handle everything on your own. A personal injury attorney can be an invaluable ally as you navigate this difficult time. They can explain your rights, check on your claim status, and fight for the benefits you deserve. If you've suffered an injury at work, don't wait to get help.

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